Shipping

Shipping problem? Email books(at)notacult(dot)media with your order number.

We Ship Worldwide
Orders are processed & shipped within 1-2 business days of the order being placed. Media shipping typically arrives between 5-6 business days, priority shipping 2-3 business days. International shipping times vary depending on region. Please be aware that the USPS has been experiencing turbulent times, which may result in package delays.

Tracking
Once your order ships, an email notification will be sent with available tracking information.

Lost, Stolen, Damaged or Returned Mail
Please note that we cannot be solely responsible for lost, stolen, returned, or damaged mail. In the event mail is damaged or returned, email us at books(at)notacult(dot)media and we’ll do our best to help out. We’ll always work to ensure your stuff gets to you or replace anything egregiously ruined.

Attempted Deliveries
Not a Cult is not responsible for attempted deliveries that result in your package being returned. Please use the supplied tracking number to stay informed about the delivery of your package. You must contact your local post office as soon as possible to reschedule any missed deliveries, or they will return the package.

International Customs, Fees, and Taxes
Any and all custom fees imposed by your local post office or government must be paid by the customer. Not a Cult is not responsible for any packages that are returned due to unpaid custom fees or taxes imposed by non-US countries.

Ordering

Fulfillment 
Orders are processed & shipped within 1-2 business days via USPS. You will receive an email notification once your package ships. 

Canceling Orders 
You may cancel your order at any time prior to it being fulfilled. We cannot accept cancellations once your order has been fulfilled.

Returns & Exchanges 
All sales are final. Please read item descriptions carefully. Returns or exchanges are not accepted. 

Discount Codes
Please note that we do not apply discount codes retroactively.